With DOX IT Demand Management solution, all IT related demands and requirements are easily controlled for the software/hardware inventory
•All requests and related activities are recorded.
•By prioritizing IT requests, it is ensured that system administrators and maintenance managers are able to use the time effectively.
•With the IT Demand Management solution, when the user makes a new IT demand, he/she can notify the administrator and other defined persons in the workflow by e-mail and approve or reject. Some requests are forwarded directly to the support specialist of the relevant system